Questions, answered.
Everything customers ask most — from how checkout works to what happens if a size doesn’t fit. Still stuck? WhatsApp us.
How do I place an order?
Add pieces to your bag, go to checkout, enter your delivery details, then confirm via WhatsApp or card. You’ll get an order card link you can save or share.
Do you ship outside major cities?
Yes. We serve every location we can reach with reliable partners. Remote areas may need a little extra time — we’ll tell you before you confirm.
When is delivery free?
Orders from ₦150,000 and above include complimentary standard delivery. Below that, the fee is shown at checkout.
How do I know my size?
Use our Size Guide, then check the product page for available sizes. Between sizes? Message us with your measurements — we’ll advise.
Can I cancel or change an order?
If it hasn’t been packed, yes. Message WhatsApp immediately with your order ID. Once it’s with the courier, changes may not be possible.
What payment methods do you accept?
WhatsApp-confirmed orders and card checkout (when Stripe is enabled on your account). We’ll never ask for your PIN or OTP outside official payment pages.
Didn’t find your answer?
Write to deborahigbiriki1@gmail.com or message +234 907 699 1763 — we reply during business hours.